Frequently Asked Questions

How do I pay by MoneyGram?

Americans can pay online using a debit/credit card/e-check on the MoneyGram website or at their local MoneyGram agent. People from other countries can only pay by visiting their local MoneyGram agent.

If you pay by debit or credit card there will be a US$18 fee but if you pay by e-check (bank account) the fee is reduced to $10 link

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Payment Questions:

1. What forms of payment are accepted?
2. How do I pay by United Kingdom bank transfer?
3. How do I pay by MoneyGram?
4. How do I pay by Irish bank transfer?

Shipping Questions:

1. Where do you ship to?
2. How discreet is your packaging?
3. How long will it take to receive my order?
4. Will I have to sign for my package on arrival?
5. Can I track my registered mail package online?
6. Unclaimed packages / Customs Reject / Lost & Seized
7. Import restrictions
8. Orders to Scandinavian countries, Italy, Portugal & Slovenia

General Questions:

1. Do I need to have a prescription to order?
2. What do your prices include?

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Have another question not covered by our FAQ - then ask us using our contact page