Frequently Asked Questions

Payment Questions:

1. What forms of payment are accepted?
2. How do I pay by United Kingdom bank transfer (BACS / Faster Payments)?
3. How do I pay by MoneyGram?
4. How do I pay by Irish bank transfer?

Shipping Questions:

1. Where do you ship to?
2. How discreet is your packaging?
3. How long will it take to receive my order?
4. Will I have to sign for my package on arrival?
5. Can I track my registered mail package online?
6. Unclaimed packages / Customs Reject / Lost & Seized
7. Import restrictions
8. Orders to Scandinavian countries, Italy, Portugal & Slovenia

General Questions:

1. Do I need to have a prescription to order?
2. What do your prices include?

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Have another question not covered by our FAQ - then ask us using our contact page